1. Login registration navigation
When browsing, it suddenly appears that you need to log in to continue browsing. it `s just normal. Sellers who have registered an account before can log in directly to continue browsing the web. If the user forgets the password, he can also click the Forget Password button to retrieve the password, and the seller who has not registered can register an account through the user name or email address. If you cannot view the webpage information after logging in, you can contact customer service through “Contact Us”.
2. When accessing the product service page, the page does not load for a long time and the page crashes?
The user can log out again or press F5 to try refreshing the page. If you cannot log in for a long time, you can update the maintenance system
3. What if I can’t login to the system?
First you can check if your internet is connected and clear your browser cache. You can also try to log in again. And make sure you’re using Fire Fox or Google Chrome. If none of the above methods can solve your problem, please contact us.
4. How long is the approval period?
This permit is normally valid for 6 months. If you need to renew your license, you can click “Renew” before the license expires, and the license period will be extended by 6 months.
5. Why is the proportion of advertisement displayed inaccurately?
The sales volume of the last 30 days used in the calculation of the proportion may have calculated the total sales volume without updating the sales volume of the previous day in time yesterday, resulting in a difference in the calculated ratio. Generally, this is normal when viewed the next day.
6. Stock order configuration
Our system can record the order quantity, monthly sales, remaining stock and other information of the product and use this data to judge whether the product needs to be restocked in the store. It should be noted that for some seasonal products, even if they are out of stock, the system does not remind the seller to restock at a specific time. Also, the system judges the remaining stock of the product according to the quantity of the product order to prevent blind replenishment from causing stock redundancy.
7. Quick bulk upload of products
After authorization, users can upload product links through the system, including information such as product copy and size. Links are typically generated within 15 minutes of upload without losing any product attributes. It is more convenient and effective than manual linking.
8. If the data in the system is inaccurate, how should it be modified?
Actual product orders and inventory page information are subject to Amazon background data. If the system data is different from Amazon background data, please contact us. We will also monitor system data in real time.